EmploymentCLIENT SERVICES / GALLERY ASSISTANT
Full-time and Part-time
Take your passion for helping others, combine it with your love of pets, and start enriching people's lives with beautiful artwork at Willow Street Pictures. The ideal candidate is a professional creative individual with an entrepreneurial spirit that passionately loves talking on the phone, sharing stories and understands the bond between family members.
The Client Service Representative is responsible for staying in touch prospects that have expressed an interest in having a photo shoot with Willow Street Pictures. Our company utilizes a relationship selling strategy based on authenticity, genuine concern, and honesty with the perspective clients.
- Identifying the underlying buying motives of the prospect and time period for making purchase
- Booking consultation appointments for qualified prospects
- Assisting on photo shoots and trade shows as requested
To reach the goal of scheduling 2 consultations and completing a daily volume of 35 completed tasks (combination of phone call, email, card) per 4 hour shift.
70% making outbound phone calls
15% assisting on photo shoots
10% writing personal cards to perspective clients
5% emailing perspective clients
Seasonal Trade show representative
- Proven track record in sales and customer service
- Experience with Microsoft Office
- Excellent listening skills to "what is and what's not being said" by our prospects
- Outstanding phone skills with matching skill set of strong interpersonal skills
- Professional wardrobe
Willow Street Pictures is dedicated to the success of each creative team member and we continually access all staff member's strengths as well as where they might need assistance. We are here to help you succeed. Your training is provided by our Studio Manager via role playing and monitoring live phone conversations. Additionally, our staff members reference the training manuals where the workflow for each department is outlined.
Our award winning fine art portrait studio is located in West Lawn, PA. It is nationally recognized and has been featured on NBC, TLC, Discovery Health. The business was founded in 2002 and has been voted #1 Best of Philly. It is the family portrait studio of choice for discerning clients in the metro Philadelphia area. The creative team loves collaborating with clients who want something that's innovative, original, and who are expecting the best results.
CLIENT / GOOGLE REVIEWS:
"The entire staff at Willow Street Pictures are amazing. From the initial phone call I placed to obtain information, through the photo shoot, everyone has been incredibly kind, considerate and invested in making our experience the best it could be. When I decided to move forward with unique senior pictures for my son, I knew exactly who we would choose ... Willow Street Pictures."
"This is my second photo shoot with Willow Street. I hate having my picture taken but Darren and his team have figured out not only how to make you comfortable but it's actually enjoyable. I absolutely love my Willow Street photo gallery. From start to finish Willow Street is top notch all the way."
OUR COMPANY CULTURE:
It’s really the people that make Willow Street Pictures the kind of company it is. Each person not only brings the skills, but they also bring passion and enthusiasm as well.
Our studio strives to maintain the open culture often associated with the art world, in which everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our workspace is designed to encourage interactions between the creative team and to spark conversation about work as well as play.
At Willow Street Pictures, we hire people who are smart and determined. They share a common thread of having enthusiasm and a passion to do something great even when that requires learning it on the fly. Each member of the creative team takes great pride in bringing an idea from concept to implementation. The workplace is a small business, non-smoking environment, and the dress is business professional.
HOW TO APPLY:
Click on Application link above. Please email a fully completed application to email@example.com and firstname.lastname@example.org. You are always welcome to check back here on our website for hiring updates. Kindly follow up via email.
Your information will be kept on file for 3 months. Previous applicants who submitted more than 3 months ago are encouraged to reapply. No phone calls. Thank you.